Refund & Returns Policy
At Lion’s Villa (Indian Restaurant), we strive to provide you with the best dining experience. If you are not satisfied with your order, please review our refund and returns policy below.
Refunds:
- Eligibility: Refunds are available for orders that are incorrect, incomplete, or unsatisfactory due to our error.
- Request: To request a refund, please contact us within 24 hours of receiving your order.
- Process: We will review your request and issue a refund to your original payment method if it meets our criteria.
- Exclusions: Refunds are not available for personal taste preferences or if the order is as described.
Returns:
- Food Items: Due to the perishable nature of food items, returns are not accepted. However, if there is an issue with your order, please contact us immediately to resolve the matter.
- Non-Food Items: If you purchase non-food items from us, they can be returned within 7 days of purchase if they are unused and in their original packaging. Please contact us for return instructions.
Contact Us
If you have any questions or concerns about our refund and returns policy, please contact us at info@lions-villa.com
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
Effective Date
This refund and returns policy is effective as of 20-06-2024.